MAHB - IT Support Officer - IT Operations & Support (IT Operation Support)

Tamujobs AD

Term: Full Time  Qualification: Diploma  Location: KLIA Sepang  Closing Date: 23 Oct 2024

Salary Range: RM 0 - RM 0

Job Description

POSITION GENERAL SUMMARY

To ensure IT operation Airport runs smoothly & efficiently and to work closely with other IT Division units during daily operation and maintenance.

 

ESSENTIAL POSITION FUNCTIONS

  • Responsible for all airport systems' software and hardware performance during his/her shift working period.
  • Involve in corrective and preventive maintenance for all airport systems and IT equipment in Airport terminal. including BHS, FIDS, AGL, CCTV, ACAM, SCADA, Network Infra & etc.
  • To ensure all IT related incidents recover within Service Level Agreement (SLA).
  • Perform 1st level troubleshooting at site and deal with IT System Administrator & Operation team for any major problem occured.
  • Participate in IT problem solving and provide an initial report to team leader.
  • To guide and assist users regarding any IT problems.

Key Challenges

  • Accountable for IT operation & maintenance work in Airport terminal. 
  • Manage customers expectations on IT first level support at Airport terminal. 
  • Maintain Airport terminal.  IT systems availability and to ensure all incidents recover within SLA.

 

Skills

  • IT Operation and Maintenance experience.

Relevant Industries

EXTERNAL

  • At least 3 Principals
  • CGPA > 2.8

Eeducation

EXTERNAL

  • Diploma preferably with specialization in Computer Science/IT or equivalent.

Additional Information

Open for Malaysian citizens only.

Filter Job(s)